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Optica Eye Rewards

Loyalty points discontinuation

How it used to work:

  1. Register with Optica

    After you have registered with us every purchase earns you loyalty points.

  2. Shop to Earn

    You will earn 2 loyalty points with every KSh 100 spent.

  3. Start Enjoying Benefits

    Your loyalty points can be redeemed against your orders. 1 loyalty point is equal to 1 KSh

FAQs

Our Loyalty Program is for our customers who have fallen in love with our products and provides a little extra incentive for being such loyal clients!

Currently the only way to join is to head to your nearest Optica store, and get yourself registered. We will soon have registration ability on our website also, stay tuned!

Once you register with us you will have a unique customer loyalty code, your loyalty points will be associated and stored against your unique customer loyalty code.You will earn 2 loyalty points with every KSh 100 spent. Loyalty points will be earned once your order is collected. When using loyalty points to pay for order you will not earn loyalty points. Only payment methods other than loyalty points (cash, Mpesa, credit card, and insurance) will earn loyalty points.

1 loyalty point is equal to KSh 1. You may use your loyalty points as its KSh value equivalent and redeem this value against any order you make. Loyalty points cannot be redeemed against insurance orders.

100% of your order value can be paid for using your loyalty points.

An SMS will be sent out to the number that you registered with providing information on the number of points that have been redeemed.

Your loyalty points are valid for 1 year upon the date issued.

We are working on this feature, it is currently not possible.

Yes, you can choose to opt out of our loyalty program and still shop with us. If you do change your mind after registering with us or at any point in time, you may opt in to our loyalty program by simply sending us an email at support@optica.africa with your registration detail and mentioning you would like to opt in to our loyalty program.

To view the Optica Eye Rewards Terms & Conditions click here