• Contact Customer Care

    Call Us 
    +254 709 709 000

    Email 
    support@optica.africa

    Working Hours 
    Monday - Friday: 9 AM - 6 PM 
    Saturday: 9 AM - 4 PM 
    Sunday: Closed


    Have questions about products, services, or orders? Our support team is here to help.

    Contact Support 

  • Visit Our Head Office

    Optica House 
    Moi Avenue, Opp. Nairobi Sports House
    Nairobi, Kenya


    Visit our headquarters for professional eye care guidance and premium eyeware solutions.

    Find Nearest Branch 

  • Find A Store

    Locate your nearest Optica branch to explore our latest eyewear collections, try on new frames, or speak with our optical experts in person.

    Find Nearest Branch 

  • Book An Eye Test

    Ensure your vision stays sharp and healthy. Schedule a quick, comprehensive eye examination with our certified optometrists at a time that suits you.

    Book Eye Test 

  • Contact Customer Care

    Have a question about your order, prescription, or delivery? Our dedicated support team is here to assist you every step of the way.

    Call Us 

We'd love to hear from you

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  • 60+ Years Of Eye Care Experience

    Serving customers since 1959.

  • Expert Opticians

    Professional eye care guidance.

  • Wide Range Of Eyewear

    Frames, sunglasses, lenses, and contact lenses.

  • Multiple Locations

    Convenient branches across Kenya.

Frequently Asked Questions

What are Optica Kenya's opening hours?

Our Kenya stores are open Monday to Friday from 9 AM to 6 PM, and Saturday from 9 AM to 4 PM. We are closed on Sundays. For specific branch timings, use our Store Locator or call us on 0709-709-000

How long does an eye test take at Optica?

A routine eye examination at Optica typically takes between 20 and 30 minutes, depending on your individual needs. Our qualified opticians will guide you through every step of the process. You can book your eye test online at a time that suits you.

Does Optica Kenya offer contact lenses as well as glasses?

Yes, Optica Kenya stocks a wide range of eyewear options, including prescription frames, contact lenses, and sunglasses. Visit any of our convenient branches across Kenya or contact our team at support@optica.africa to find out which options may suit your vision needs best.

How do I send a complaint or feedback to Optica Kenya?

We value your feedback and want to make sure every experience with us is a positive one. You can send your query or concern directly through the contact form on this page, or email us at support@optica.africa. Our customer care team will respond as promptly as possible during working hours.

Need Help Finding The Right Eyewear?

Our eye care experts are ready to assist you

Contact Customer Care